Frequently Asked Questions
Everything you need to know about shopping with NHC
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
NHC accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international customers in the near future.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes.